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+---
+name: "WhatsApp markdown-to-WhatsApp formatting conversion"
+---
+
+# Story 384: WhatsApp markdown-to-WhatsApp formatting conversion
+
+## User Story
+
+As a WhatsApp user, I want bot messages to use WhatsApp-native formatting instead of raw markdown, so that headers, bold text, and links render properly.
+
+## Acceptance Criteria
+
+- [ ] Headers (# ## ### etc.) are converted to bold text (*Header*) in WhatsApp messages
+- [ ] Markdown bold (**text**) is converted to WhatsApp bold (*text*)
+- [ ] Markdown strikethrough (~~text~~) is converted to WhatsApp strikethrough (~text~)
+- [ ] Markdown links [text](url) are converted to readable format: text (url)
+- [ ] Code blocks and inline code are preserved as-is (already compatible)
+- [ ] Matrix bot formatting is completely unaffected (conversion only applied in WhatsApp send paths)
+- [ ] Existing WhatsApp chunking (4096 char limit) still works correctly after conversion
+
+## Out of Scope
+
+- TBD