Last updated: 25 March 2026

## Who we are

Huskies is operated by Libby Labs Ltd ("we", "us", "our"), trading as Crashlabs. Our contact email is hello@huskies.dev.

## What we collect

When you interact with Huskies via WhatsApp, Slack, Matrix, or the web interface, we may collect:

Messaging data: Your phone number or chat identifier and the content of messages you send to the bot. This is used solely to process your requests and maintain conversation context.

Usage data: Basic server logs including timestamps and request metadata. We do not use analytics trackers on this website.

## How we use your data

We use your data only to provide and improve the Huskies service. Specifically:

- To process commands and respond to your messages.
- To maintain conversation history within active sessions.
- To diagnose and fix technical issues.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

## Third-party services

Messages sent via WhatsApp are processed through Meta's WhatsApp Business API or Twilio's messaging platform, subject to their respective privacy policies. Messages sent via Slack or Matrix pass through those platforms' infrastructure.

## Data retention

Conversation history is stored locally on our servers and retained only for the duration needed to maintain session context. We do not retain message data indefinitely.

## Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@huskies.dev.

## Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.